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Where Are Amazon Customer Service Centers Located

Written By Sunday, December 26, 2021 Add Comment Edit

Wikipedia list article

Amazon is an American technology company that has a multinational presence with offices and facilities around the world. The company is based in Seattle, Washington and has over 1,335,000 employees globally, with 950,000 of those in the US.[1]

Headquarters [edit]

Amazon's global headquarters are in more than 40 owned and leased buildings spread across Seattle's adjacent South Lake Union, Denny Triangle, and Downtown neighborhoods. The first 14 buildings Amazon occupied in South Lake Union were developed primarily by Vulcan, Inc. from 2008 onward, the first 11 of which were acquired from Vulcan in 2012 at a cost of $1.16 billion.[2] [3] The company was previously headquartered in rented space within the Pacific Medical Center, located in the city's Beacon Hill neighborhood, from 1998 to 2011.[4] [5]

Amazon is currently building a new four tower, four low-rise, complex in Seattle's Denny Triangle neighborhood to serve as the primary headquarters, though it will retain many of the earlier purchased buildings to house its more than 45,000 corporate employees in the Seattle area.[6] The plan for the new campus, designed by NBBJ and named "Rufus 2.0" after a dog who was part of the company in its early days,[7] [8] was approved by the city of Seattle in 2012 and construction began the year after.[9] [10] The first of the towers, nicknamed Doppler, opened on December 14, 2015.[11] [12]

Other major campuses [edit]

The European headquarters are in Luxembourg's capital, Luxembourg City.[13]

On November 13, 2018, Amazon announced that it would divide the planned HQ2 between New York City and Northern Virginia.[14] On February 14, 2019, Amazon canceled its plan for the HQ2 location in New York City. Amazon is also in the process of building a retail hub of operations center in Nashville, Tennessee.

On August 21, 2019, Amazon opened its largest campus in the world at Nanakramguda in Hyderabad, India. It is the first Amazon-owned campus located outside the United States and features the single largest Amazon-owned building in the world. The 9.5 acre campus houses over 15,000 employees.[15] [16]

Amazon plans to build a major campus in Bellevue, Washington, a suburb of Seattle, that will host 15,000 employees by 2025.[17] The company opened its first Bellevue office in 2017, marking a return to the city since the company was founded there in 1995.[18] [19] The Bellevue campus will include the 43-story Bellevue 600 tower, which is planned to be the tallest building in the city and the tallest to be developed by Amazon.[20]

Software development centers [edit]

While much of Amazon's software development occurs in Seattle, the company employs software developers in centers across the globe. Some of these sites are run by an Amazon subsidiary called A2Z Development.[21]

  • North America
    • United States
      • Atlanta, GA[22]
      • Austin, TX[23]
      • Boston, MA[24]
      • Cambridge, MA[25]
      • Chicago, IL[22]
      • Cupertino, CA
      • Dallas, TX[22]
      • Denver, CO[22]
      • Detroit, MI[26]
      • Herndon, VA[27]
      • Houston, TX[28]
      • Irvine, CA[29]
      • Minneapolis, MN[30]
      • New York, NY (Manhattan West,[31] Herald Square,[32] Fifth Avenue[33])
      • Phoenix, AZ[22]
      • Pittsburgh, PA[34]
      • Portland, OR[22]
      • San Diego, CA[35]
      • San Francisco, CA
      • San Luis Obispo, CA[36]
      • Sunrise, FL
      • Seattle, WA
      • Tempe, AZ
    • Canada
      • Vancouver, BC[37]
      • Toronto, ON[38]
  • Central America
    • Costa Rica
  • South America
    • Brazil
      • São Paulo[39]
  • Europe
    • Luxembourg
      • Luxembourg City
    • Austria
      • Graz[40]
    • Belgium
      • Brussels[41]
    • Czech Republic
      • Prague[42]
    • Denmark
      • Copenhagen[43]
    • Finland
      • Helsinki[44]
    • Germany
      • Berlin
      • Dresden[45]
      • Aachen[46]
    • Greece
      • Athens[47]
    • Ireland
      • Dublin[48]
    • Poland
      • Gdańsk[49]
    • Portugal
      • Lisbon[50]
    • Romania
      • Bucharest[51]
      • Iași[51]
    • Spain
      • Madrid[52]
      • Barcelona[53]
    • United Kingdom
      • Cambridge CB1 [54]
      • Edinburgh[55]
      • London
  • Asia
    • Japan
      • Tokyo[56]
    • India
      • Bangalore
      • Hyderabad
      • New Delhi
      • Chennai
    • Kuwait
      • Kuwait City[57]
    • United Arab Emirates
      • Dubai[58]
  • Africa
    • Israel
      • Tel Aviv
      • Haifa
    • South Africa
      • Cape Town[59]
  • Oceania
    • Australia
      • Sydney
      • Melbourne
    • New Zealand
      • Auckland
      • Wellington

Customer service centers [edit]

  • Africa
    • Morocco
      • Rabat[60]
    • South Africa
      • Cape Town[61]
  • Asia
    • Philippines
      • Cebu City[62]
      • Manila[63]
  • Europe
    • Ireland
      • Cork[64]
    • Netherlands
      • The Hague[65]
    • Spain
      • Barcelona[66]
    • United Kingdom
      • Edinburgh[67]
  • Central America
    • Costa Rica
      • San Jose
  • South America
    • Colombia
      • Bogotá[68]
  • North America
    • Grand Forks, North Dakota
    • Huntington, West Virginia
    • Kennewick, Washington
    • Winchester, Kentucky (LEX11)

Retail [edit]

Below is a list of Amazon's retail locations, as of September 2021. Most of the stores are located inside of the United States, but Whole Foods also operates stores in Canada and the United Kingdom, while Amazon Go has six locations in London under the Amazon Fresh name.[69] [70]

  • Whole Foods Market (527)[71] [72]
  • Amazon Books (24)
  • Amazon Go (30)
  • Amazon Go Grocery (1)
  • Amazon Fresh (24)[69] [73]
  • Amazon 4-Star (31) - a collection of new and trending items from Amazon.com that are rated four stars or higher.[74] [75] [76]
  • Amazon Pop-Up (7) - small kiosks which sell Amazon devices such as Echo speakers, Kindle e-readers, Fire tablets, and Fire TV devices, Facebook Portal Plus and Oculus Quest are also found; usually housed in malls.[78] [79] All 87 were closed in May 2019 with 5 initially reopening later on.[80]
  • 365 by Whole Foods Market (12) - In January 2019, it was announced that the 365 by Whole Foods Market concept would be discontinued and all existing stores would be converted into regular Whole Foods stores.[81] [82]

Pick-up points [edit]

In addition to Amazon Lockers, Amazon has around 30 staffed pick-up points in the United States and over 800 independent ones in India. The US locations have large sets of Amazon Lockers and an area for customers to make returns.[83] The India locations are in existing retailers and have customers wait for a store employee to retrieve their package.[84] The company also operates 33 Treasure Trucks in the United States and United Kingdom, which serve as pick-up points for one deal per day that customers can order using the Amazon app.

Fulfillment and warehousing [edit]

Amazon fulfillment centers are large facilities with hundreds of employees, sometimes thousands. Employees are responsible for five basic tasks: unpacking and inspecting incoming goods; placing goods in storage and recording their location; picking goods from their computer recorded locations to make up an individual shipment; sorting and packing orders; and shipping. A computer that records the location of goods and maps out routes for pickers plays a key role: employees carry hand-held computers which communicate with the central computer and monitor their rate of progress. A picker may walk 10 or more miles a day.

In newer fulfillment centers, items are stored on pods and brought to pickers by robots (Amazon Robotics). In the United Kingdom, initial staffing was provided by Randstad Holding and other temporary employment agencies. In the United States, many workers are hired as Amazon employees and granted shares of stock or sign-on bonuses, while others are offered temporary seasonal positions. "When we have permanent positions available, we look to the top-performing temporary associates to fill them," said an Amazon spokesperson.[85] Amazon acquired Kiva Systems, a warehouse automation company, in 2012.

Amazon fulfillment centers can also provide warehousing and order-fulfillment for third-party sellers, for an extra fee.[86] Third-party sellers can use Fulfillment by Amazon (FBA) to ship for other platforms as well, such as eBay or their own websites.[87]

On March 20, 2020, Amazon agreed to remove metal detectors from its warehouses after a warehouse worker tested positive for COVID-19.[88] In addition to removing metal detectors, Amazon also agreed to enact a "6 feet rule", which will enforce a six-feet distance between warehouse employees.[88]

North America [edit]

United States [edit]

Fulfillment centers are located in the following cities and are often named after an International Air Transport Association airport code (Fulfillment Center Codes).[89] Sortation centers are regional warehouses where Amazon packages are sorted to a last mile carrier, typically either Amazon Logistics or the United States Postal Service.

This list includes Amazon fulfillment centers and sortation centers but excludes other types of Amazon warehouses such as Amazon Logistics delivery stations, Prime Now warehouses, or Amazon Fresh warehouses.

  • Alabama
    • Bessemer (BHM1)
    • Huntsville (opening 2022) [90]
    • Madison (HSV1) [91]
    • Mobile (MOB1)
    • Montgomery (opening 2022) [92]
    • Theodore (MOB5)
  • Arizona
    • Avondale (GYR3)
    • Goodyear (PHX5, GYR1)
    • Phoenix (PHX3, PHX6, PHX7, PHX8, TUS1, AZA4, AZA5)
    • Tolleson (PHXZ)
    • Tucson (TUS2) [93]
  • Arkansas
    • Little Rock (LIT1) (opening 2021)[94]
    • North Little Rock (LIT2) (opening 2021) [95]
  • California
    • Bakersfield (BFL1)[96]
    • Beaumont (PSP1)[97]
    • Eastvale (LGB3)
    • Fresno (FAT1)
    • Fontana (LAX9)
    • Jurupa Valley (ONT1) [98]
    • Manteca (SCK3)
    • Moreno Valley[89] (ONT6, ONT8)
    • Newark[89] (OAK5)
    • Otay Mesa (SAN3)[99]
    • Oxnard (OXR1 opening 2021)[100]
    • Patterson (OAK3)
    • Perris (LGB9)
    • Redding (AMZ2)
    • Redlands[89] (ONT9, LGB4)
    • Rialto (SNA4, LGB8, LGB7)
    • Riverside (LGB6)
    • Sacramento (SMF1)
    • San Bernardino (ONT2, ONT5, SNA7, LGB5)
    • Shafter (opening late 2021) [101]
    • Stockton[89] (SMF3, SCK1,[102] SCK9, SCK4)
    • Thousand Oaks (DPS3) [103]
    • Tracy (OAK4, SJC7, OAK6)
    • Turlock (opening 2022) [104]
    • Vacaville (SMF5)
    • Victorville (opening 2022) [105]
    • Visalia (FAT2 opening 2021) [106]
  • Colorado
    • Aurora (DEN2, DEN5, DEN7)
    • Colorado Springs (DEN4) (June 2021)[107]
    • Thornton (DEN3)
  • Connecticut
    • North Haven (BDL3)
    • Wallingford (BDL5, DOB2)
    • Windsor (BDL2, BDL4, DCY1) (BDL4 opening in 2021)[108] [109]
    • Cromwell (BDL6)
  • Delaware
    • Bear (opening 2021) [110]
    • Middletown[111] (PHL7, PHL9)
    • New Castle (ILG1)
    • Wilmington (MTN1) (opening 2021) [112]
  • Florida
    • Auburndale (TPA3)
    • Davenport[89] (MCO5)
    • Daytona Beach (opening 2023) [113]
    • Deltona (MCO2)
    • Doral[89] (Miami) (MIA5)
    • Fort Myers (LAL4) [114]
    • Homestead (opening 2021) [115]
    • Jacksonville (JAX2, JAX3, JAX5)
    • Lakeland (TPA2)
    • Ocala (TPA6) [116]
    • Opa-Locka[89] (MIA1)
    • Orlando[89] (MCO1)
    • Port St. Lucie (opening 2022) [117]
    • Ruskin (TPA1)
    • Tallahassee (opening 2022) [118]
    • Temple Terrace (TPA4) (2021) [119]
    • Jupiter (PBI2 opening 2021)[120]
    • Sunrise (opening 2022) [121]
  • Georgia
    • Augusta (Appling, Columbia County) (AGS1) (opens 2021)[122]
    • Braselton[123] (MGE1)
    • Buford (Opens 2021) [124]
    • East Point[89] (ATL6)
    • Jefferson[125] (MGE3)
    • Lithia Springs[89] (ATL8)
    • Macon (SAV3)[126]
    • Newnan (CSG1)[127]
    • Pendergrass (AGS2)
    • Pooler (opening 2022) [128]
    • Stone Mountain (ATL2) [129]
    • Union City[89] (ATL7)
  • Idaho
    • Nampa (BOI2)[130]
  • Illinois
    • Aurora (MDW9)
    • Channahon (ORD2, ORD9) [131]
    • Chicago (DCH1, DLN4)
    • Cicero (DLN2)
    • Crest Hill (MDW5)
    • Edwardsville (STL4, STL6, STL7) [note 1]
    • Elgin (DCH5, DCH7) [132]
    • Huntley (opening 2022) [133]
    • Joliet[89] (MDW2, MDW4)
    • Markham (IGQ1) [134]
    • Matteson (ORD5) [134]
    • Monee (MDW7, ORD4)
    • North Pekin (opening 2022)[135]
    • Palatine (DLN8) [136] [137]
    • Rockford (KRFD, RFD1) [138]
    • Romeoville (MDW6)
    • Skokie (DIL7)
    • University Park (IGQ2) (2021) [139]
    • Waukegan (MDW8, MKE6 second building opening in late 2021) [140]
    • Wilmington (HMW1)
  • Indiana
    • Elkhart (opening 2023) [141]
    • Ft. Wayne (FWA4 opening 2022)[142]
    • Greenfield (MQJ1)
    • Greenwood (IND9)
    • Indianapolis[89] (IND4, IND8)
    • Jeffersonville (SDF8)
    • Lanesvilles (opening 2022) [143]
    • Plainfield (IND2, IND5)
    • Whitestown (IND1, XUSE)
  • Iowa
    • Bondurant (DSM5, DSM9)[144]
    • Council Bluffs (opening 2022) [145]
    • Davenport (opening 2022) [146]
  • Kansas
    • Edgerton (MKC4)[147]
    • Kansas City[89] (MKC6, FOE1) (FOE1 opening in 2021) [148]
    • Lenexa[89] (MCI5)
    • Park City (ICT2) (opening 2021)[149]
  • Kentucky
    • Campbellsville (SDF1)
    • Erlanger (LUK5) [150]
    • Hebron (CVG1, CVG2, CVG3, CVG5, CVG7, CVG9, LUK5)
    • Lexington (LEX1, LEX2, LEX3, LEX5)
    • Louisville (SDF2)
    • Shepherdsville[89] (LUK7, SDF4, SDF6, SDF9)
  • Louisiana
    • Baton Rouge (opening 2022) [151]
    • Carencro (LFT1) (opening 2021)[152]
    • Shreveport (opening 2022) [153]
  • Maryland
    • Baltimore[154] [155] (BWI2, BWI5, MTN5[156])
    • Edgemere (DCA6)
    • Hagerstown (HGR2) (opening 2021) [157]
    • North East (MDT2)[158]
    • Sparrows Point (DCA1 DCA2)[159]
    • White Marsh (MTN9)
  • Massachusetts
    • Charlton (opening 2023) [160]
    • Everett[89] (BOS6)
    • Fall River[89] (BOS7)
    • North Andover 2021 [161]
    • Stoughton[89] (BOS5)
  • Michigan
    • Brownstown Township[89] (DTW5)
    • Caledonia (GRR1)
    • Delta Township (opening 2022) [162]
    • Detroit (opening 2022) [163]
    • Gaines Township (opening 2022) [164]
    • Hazel Park (SMI1 opening 2021) [165]
    • Huron Township (DTW3 opening 2021) [165]
    • Livonia[89] (DET1)
    • Pontiac (DET3) (opening 2021) [165] [note 2]
    • Romulus[89] (DTW1, DTW3)
    • Shelby Charter Township (DET2)
  • Minnesota
    • Brooklyn Park (MSP9)
    • Lakeville (MSP6 opening 2021) [166]
    • Maple Grove (MSP7) [167]
    • Shakopee[89] (MSP1, MSP5)
    • St. Cloud (opening 2021) [168]
    • Woodbury (opening 2022) [169]
  • Mississippi
    • Byhalia, Marshall County (MEM2, 2021)[170] [171]
    • Horn Lake (PIL1)
    • Olive Branch (MEM6) (opening 2021)[172]
    • Madison County (JAN1) (opening 2021)[173]
  • Missouri
    • Hazelwood (STL5)
    • St. Peters (STL8)[174]
    • Republic (STL3 opening 2021)[175]
  • Nebraska
    • Papillion (OMA2) (opening 2021)[176]
  • Nevada
    • Henderson (LAS1) [177]
    • North Las Vegas (LAS2, LAS5, LAS6, LAS7, 2021)[178]
    • Reno[89] (RNO4)
  • New Hampshire
    • Nashua (DBO6)
  • New Jersey
    • Avenel (EWR5,[179] EWR6/7)
    • Burlington (ACY2)[180]
    • Carney's Point (opening 2021) [181]
    • Carteret (EWR9, DNJ1, CDW5)
    • Cranbury (TEB6)
    • Edison (LGA5, LGA9)
    • Flanders (CDW9)
    • Florence (ABE8)
    • Logan (TEB3, 2021) [182]
    • Robbinsville[183] (EWR4)
    • Somerset (TEB9)
    • Swedesboro[89] (ACY5,[179] IVSC,[179] IVSD[184] [179]
    • Teterboro (EWR8)
    • West Deptford (ACY1)
  • New Mexico
    • Albuquerque (ABQ1, opening 2021) [185]
  • New York
    • Bronx (Soundview) TBD
    • Bronx (Hunts Point) TBD
    • Clay (SYR1) (2021) [186]
    • East Fishkill (opening 2022) [187]
    • Lancaster (BUF5)[179]
    • Gates (2022) [188]
    • Manhattan (JFK2,[189] JFK7[190])
    • Montgomery (SWF1) (opening 2021) [191]
    • Schodack (ALB1) [192]
    • Staten Island (JFK8[193])
  • North Carolina
    • Charlotte (CLT1,[179] CLT2, CLT4)
    • Concord[89] (CLT5)
    • Durham (RDU5)[179]
    • Garner (RDU1)[194]
    • Graham (RDU9 opening 2021)[195]
    • Kannapolis (CLT3)
    • Kernersville (GSO1)[196]
    • Pineville (CLT6 opening 2021) [197]
    • Smithfield (opening 2022) [198]
  • North Dakota
    • Fargo (FAR1 opening summer 2021)[199]
  • Ohio
    • Akron (AKC1)[note 3]
    • Canton (opening 2022)[200]
    • Etna (CMH1)
    • Euclid (CLE3)
    • Lockbourne (CMH6)
    • Monroe (CMH3)
    • New Albany (opening 2022)[201]
    • North Randall (CLE2)[note 4]
    • Obetz (CMH2)
    • Rossford (PCW1)
    • Twinsburg (CLE5)
    • Union (DAY1 opening 2022)[202]
    • West Jefferson (CMH4)
  • Oklahoma
    • Oklahoma City (OKC5 Sort Center, DOK1 Distribution Center, OKC9 Returns Processing Center (inside OKC5), OKC1 Warehouse & Fullfillment Center, HOK1 Large Deliveries (inside OKC5, but will move into a new building being constructed down the street), DOK3 Distribution Center, DOK4 Distribution Center, OKC2 Warehouse & Fullfillment Center (coming soon, next to OKC1))
    • Tulsa (TUL2 Warehouse & Fulfillment Center, DOK2 Distribution Center) [203]
  • Oregon
    • Canby (opening 2023)[204]
    • Hillsboro (PDX5)
    • Portland (PDX6)
    • Salem (PDX7)
    • Troutdale (PDX9)
    • Woodburn (opening 2023) [205]
    • Portland (EUG5) (opening 2021)
  • Pennsylvania
    • Breinigsville[89] (ABE2, ABE3)
    • Carlisle (MDT1, PHL4, PHL6, PHL9, XUSC)
    • Churchill (opening 2023) [206]
    • Easton (ABE4)
    • Findlay Township (PIT2) [207]
    • Gouldsboro (AVP2/3)
    • Hamburg (RDG1)
    • Hazleton (AVP1)
    • Jessup (AVP9 opening 2021) [208]
    • Lewisberry (PHL5)
    • Norristown (ABE5)
    • Pittsburgh (PIT5)
    • Pittston (AVP6)
    • Reading (TEN1)
    • Upper Bern Township (RDG1) [209]
  • Rhode Island
    • Johnston (opening 2023) [210]
  • South Carolina
    • Spartanburg (GSP1)
    • West Columbia (CAE1, CAE3)
  • South Dakota
    • Sioux Falls (opening fall 2021) [211]
  • Tennessee
    • Alcoa (opening 2022) [212]
    • Charleston (CHA2)
    • Chattanooga (CHA1)
    • Clarksville (opening 2022) [213]
    • Lebanon (BNA2)
    • Memphis (MEM1, MEM4)
    • Murfreesboro (BNA3)
    • Nashville (BNA5)
    • La Vergne (BNA9)
    • Mount Juliet (MQY1) (opening 2021) [214]
  • Texas
    • Amarillo (AMA1 opening 2022) [215]
    • Austin (ATX1, ATX2)
    • Brookshire (HOU3)
    • Coppell (DFW6, FTW2, FTW6)
    • Dallas (FTW1, DAL3, FTW8)
    • El Paso (ELP1 opening 2021)[216]
    • Fort Worth[89] (DFW7, FTW3, FTW4)
    • Forney (DDX7)[217]
    • Houston (HOU2, HOU6)
    • Humble (HOU1)
    • Irving (DFW8, DAL2)
    • Katy (HOU5) [218]
    • Lubbock (opening 2021)[219]
    • Missouri City (opening 2021) [220]
    • Pflugerville (AUS2)(opening 2021)[221]
    • Richmond (HOU6) (opening 2021) [222]
    • San Antonio (opening 2021 and 2022) [223]
    • San Marcos (SAT2)[224]
    • Schertz (SAT1)
    • Wilmer (DAL9)
    • Waco (AUS3 opening 2021)[225]
    • Fort Worth (AFW1)
  • Utah
    • Salt Lake City (SLC1)
    • West Jordan (SLC2) [226]
  • Virginia
    • Ashland (RIC5, RIC9)
    • Chesapeake (2021[227])
    • Chester (RIC2, RIC3)
    • Clear Brook (BWI4)
    • Petersburg (RIC1)
    • Prince George (KRB2)
    • Richmond (opening 2022) [228]
    • Stafford County (opening 2022) [229]
    • Suffolk (ORF3) (2021)[227]
  • Washington
    • Arlington[230]
    • Bellevue (SEA8)
    • Bremerton (DSE8)
    • DuPont (BFI3, BFI9)
    • Fife (opening 2022) [231]
    • Frederickson[232] (Opening 2021)
    • Kent[89] (BFI4, BFI5, BFI6)
    • Lacey (OLM1) [233]
    • Lakewood[232] (Opening 2021)
    • Pasco (opening 2022) [234]
    • Spokane (GEG1)[235])
    • Spokane Valley (GEG2) (opening late 2021) [236]
    • Sumner (BFI1, BFI7)[237] [238]
  • Wisconsin
    • Beloit (JVL1) (JVL6)[239]
    • Greenville/Appleton (ATW1)[240]
    • Kenosha (MKE1, MKE5)[241]
    • Oak Creek (MKE2)[242]

Canada [edit]

  • Alberta
    • Rocky View County (YYC1)[243]
    • Leduc County (YEG1)[244]
    • Parkland County (YEG2 opening 2022) [245]
  • British Columbia
    • Annacis Island (Delta) (YVR2)[246]
    • New Westminster (YVR3)
    • Richmond (YXX2) (opening 2021)[247]
    • Tsawwassen (YVR4)[248]
  • Manitoba
    • Winnipeg[249]
  • Ontario
    • Scarborough (YYZ9)
    • Brampton (YYZ3, YYZ4)
    • Caledon (YYZ7)[250]
    • Mississauga (YYZ1)
    • Milton (YYZ2)
    • Ottawa (YOW1, YOW3)[251]
    • Hamilton (YHM1) (opening 2021)[252]
    • Ajax (YOO1) (opening 2021)[253]
    • Barrhaven (YOW2) (opening 2021)[254]
  • Québec
    • Coteau-du-Lac (YUL9) [255]
    • Montréal (YUL2)
    • Longueuil (YUL5)
    • Lachine (YUL2)[256]

Mexico [edit]

  • Baja California
    • Tijuana [257]
  • Jalisco
    • Guadalajara (GDL1) [258]
  • Nuevo León
    • Monterrey (MTY1) [259]
  • Sonora
    • Hermosillo (HMO1) [260]
  • State of Mexico
    • Cuautitlán Izcalli (MEX1, MEX2)[89]
    • Tepotzotlán (MEX3)[261]

Europe [edit]

Czech Republic [edit]

  • Prague (2015, PRG2)

  • Přerov (2023) [262]

France [edit]

  • Boigny-sur-Bionne (2000)
  • Boves (2017) (BVA1)
  • Saran (2007) (ORY1)
  • Montélimar (2010) (MRS1)
  • Sevrey (2012) (LYS1)
  • Lauwin-Planque (2013) (LIL1)
  • Brétigny-sur-Orge (2019) (ORY4)
  • Metz (2021) [263]

Germany [edit]

  • Bavaria
    • Graben (2011) (MUC3)
    • Eggolsheim (2019) (NUE9)
  • Baden-Württemberg
    • Pforzheim (2012) (STR1)
    • Frankenthal (2018) (FRA7)
    • Gernsheim (2018) (FRAX)
  • Brandenburg
    • Brieselang (2013) (BER3)
    • Schönefeld (2020) (BER8)
  • Hessen
    • Bad Hersfeld (1996 and 2010) (FRA1, FRA3)
  • Lower Saxony
    • Achim (2021) (BRE4)
    • Winsen (Luhe) (2017) (HAM2)
    • Garbsen (2018) (HAJ8)
  • North Rhine-Westphalia
    • Werne (2010 and 2017 ) (EDE5, DTM1)
    • Rheinberg (2011) (DUS2)
    • Dortmund (2017 and 2018) (DTM2, DTM3)
    • Krefeld (2017) (DTM8)
    • Dormagen (2018) (CGN9)
    • Mönchengladbach (2019) (DUS4)
    • Oelde (2020) (PAD1)
    • Witten (2020) (DTM9)
  • Rhineland-Palatinate
    • Koblenz (2012) (CGN1)
    • Frankenthal (2018) (FRA7)
  • Saxony
    • Leipzig (2006) (LEJ1)
    • Leipzig/Halle (2020) (EDDP) Amazon Air
  • Saxony-Anhalt
    • Sülzetal (2020) (LEJ3)
  • Thuringia
    • Gera (2021) (LEJ5)

Ireland [edit]

  • Dublin (2022) [264]

Italy [edit]

  • Castel San Giovanni (2011 and 2013) (Emilia-Romagna) (MXP5)[265]
  • Avigliana (2016) (Piedmont)
  • Torrazza Piemonte (2019) (Piedmont) (TRN1)
  • Passo Corese (2017) (Lazio) (FCO1)
  • Vercelli (2017) (Piedmont) (MXP3)
  • Milan (2017) (Lombardy)
  • Origgio (2017) (Lombardy)
  • Casirate d'Adda (2018) (Lombardy) (LIN8)
  • Parma (2020) (Emilia-Romagna)
  • San Bellino/Castelguglielmo (2020) (Veneto) (BLQ1)
  • Colleferro (2020)) (Lazio) (FCO2)
  • Cividate al Piano (2021) (Lombardy) (BGY1)
  • Novara (2021) (Lombardy) (MXP6)
  • Spilamberto (2021) (Emilia-Romagna) (BLQ8)
  • Bitonto (2020) (Apulia)

Poland [edit]

  • Poznan (2014) (POZ1)
  • Wroclaw (2014 and 2015) (WRO1, WRO2, WRO3, WRO4, WRO5)
  • Szczecin - Kołbaskowo (2017) (SZZ1)
  • Katowice - Sosnowiec (2017) (KTW1)
  • Gliwice 2020 (KTW3)
  • Lodz - Pawlikowice (2019) (LCJ2)
  • Swiebodzin (2021) (POZ2)

Slovakia [edit]

  • Bratislava (2011)[266]
  • Sered (2017) (BTS2)

Spain [edit]

  • San Fernando de Henares (Madrid) (MAD4)
  • Getafe (Madrid) (MAD8)
  • Illescas (Toledo, Castilla-La Mancha) (MAD6) [267]
  • El Prat (Barcelona, Catalonia) (BCN1)
  • Martorelles (Barcelona, Catalonia) (BCN2)
  • Castellbisbal (Barcelona, Catalonia) (BCN3)
  • Barberà del Vallès (Barcelona, Catalonia) (BCN8)
  • Bobes (Siero, Asturias)[268]
  • Dos Hermanas (Andalusia) (SVQ1)
  • Alcalá de Henares (MAD9)

Turkey [edit]

  • Kocaeli (3PL XTRA)
  • Kocaeli (CEVA LOGİSTİCS)
  • Ankara

United Kingdom [edit]

  • England
    • Milton Keynes (ALT1)
    • Rugeley (BHX1)
    • Cambridge
    • Coalville (BHX2)
    • Daventry (BHX3)
    • Coventry (BHX4)
    • Rugby (BHX5)
    • Hinckley (BHX7)
    • Redditch (BHX8)
    • Bristol (BRS1, SBS2, DBS2)
    • Stoke-on-Trent (CST9, DST1)
    • Croydon (DCR1)
    • Exeter (DEX2)
    • Northampton (DNN1)
    • Sunderland (DNE1)
    • Norwich (DNR1)
    • Aylesford (DME1)
    • Worcester (DWR1)
    • Wednesbury (DXB1)
    • Plymouth (DXP1)
    • Sheffield (DXS1)
    • Banbury, Oxfordshire (DOX2)
    • Carlisle, Cumbria (DPN1)
    • Kegworth (EMA1,DNG2)
    • Mansfield (EMA2)
    • Nottingham (EMA3)
    • Peterborough (EUK5, DPE1)
    • Doncaster (LBA1, LBA2, LBA3, LBA4, DDN1)
    • Leeds (LBA8, DLS2)
    • Tilbury (LCY2)
    • Rochester, Kent (LCY8)
    • Ridgmont, Milton Keynes (LTN1)
    • Hemel Hempstead (LTN2)
    • Dunstable (LTN4)
    • Bedford (LTN7)
    • Manchester (MAN1)
    • Warrington (MAN2)
    • Bolton (MAN3)
    • Chesterfield (MAN4)
    • Haydock (MAN8)
    • Darlington (MME1)
    • Bowburn, Durham (MME2)
    • Gateshead (NCL1)
    • Milton Keynes (STN8)
    • Bardon Hill (SNG1, DNG1)
    • Rugby (SNG9)
    • Swindon (BRS2)
    • Dartford (LCY 3) (opening 2021) [269]
    • Rugby (XUKN)
    • Lutterworth (DB17, XBH5)
    • North Ferriby (opening 2023) [270]
    • Wynyard, County Durham (opening 2022) [271]
  • Scotland
    • Dunfermline (EDI4)
    • Gourock (GLA1)
    • Edinburgh (SEH1, DEH1)
  • Wales
    • Crymlyn Burrows, Swansea (CWL1, DSA1) [272] [273] [274]

Asia [edit]

China [edit]

  • Beijing
  • Chengdu
  • Guangzhou
  • Harbin
  • Jinan
  • Nanning
  • Shanghai
  • Shenyang
  • Suzhou
  • Tianjin
  • Xi'an
  • Xiamen

Japan [edit]

  • Chiba Prefecture
    • Ichikawa (NRT1)
    • Inzai (TPF6)
    • Yachiyo (NRT2)
  • Gifu Prefecture
    • Tajimi(NGO2)
  • Kanagawa Prefecture
    • Kawasaki (HND9)
    • Odawara(FSZ1)
  • Kyoto Prefecture
    • Kyotanabe
  • Okayama Prefecture
    • Okayama
  • Osaka Prefecture
    • Daito (KIX2)
    • Fujiidera (KIX4)
    • Ibaraki (KIX3)
    • Sakai (KIX1)
    • Takatsuki (TPF3)
  • Saga Prefecture
    • Tosu (HSG1)
  • Saitama Prefecture
    • Kawagoe (NRT5)
    • Kawaguchi
    • Kawajima (HND3)
  • Tokyo Metropolis
    • Hachioji(HND8)

India [edit]

Amazon operates 60 fulfilment centres across 15 states in India.[275]

  • Andhra Pradesh
    • Vijayawada (SVGA)
  • Assam
    • Guwahati (SGAA)
  • Delhi NCT (SDED, SDEE, PNQ2, SDEJ)
  • Gujarat
    • Ahmedabad (AMD1, AMD2)
  • Haryana
    • Gurgaon (DEL2, DEL4, DEL5)
  • Karnataka
    • Bangalore (BLR5, BLR7)
  • Madhya Pradesh
    • Indore (SIDA)
  • Maharashtra
    • Bhiwandi (BOM7, BOM5)
    • Mumbai (BOM1, BOM3, BOM4)
    • Nagpur (NAG1)
    • Pune (SPNA)
  • Punjab
    • Ludhiana (SATA)
  • Rajasthan
    • Jaipur (SJAB)
  • Tamil Nadu
    • Chennai (MAA4, MAA5)
    • Coimbatore (SCJA)
  • Telangana
    • Hyderabad (HYD1, HYD8)
  • Uttar Pradesh
    • Lucknow (SLKA)
  • West Bengal
    • Kolkata (SCCA, SCCG, SCCH, SCCF, SCCC, CCU1)

Pakistan [edit]

  • Multan (2021) [276]

Saudi Arabia [edit]

  • Jeddah [277]
  • Riyadh [278]

Singapore [edit]

  • Jurong (2017)

United Arab Emirates [edit]

  • Abu Dhabi (2024) [279]
  • Dubai (DBX2, DBX3) [280]

Oceania [edit]

Australia [edit]

  • New South Wales
    • Kemps Creek (2021) [281]
    • Moorebank (2018) (BWU1)
    • Moorebank (2019) (XAU2)
  • Queensland
    • Brisbane (2020) (BNE1)
  • Victoria
    • Dandenong South (2017) (MEL1)
    • Dandenong South (2018) (XAU1)
    • Ravenhall (2021) (MEL5) [282]
  • Western Australia
    • Perth (2019) (PER2)

South America [edit]

Brazil[283] [edit]

  • Ceará
    • Maracanaú (opening 2021)[284]
  • Distrito Federal
    • Santa Maria (2021)[285]
  • Minas Gerais
    • Betim (2021)[285]
  • Pernambuco
    • Cabo de Santo Agostinho (2019)[286]
  • Rio de Janeiro
    • São João de Meriti (GIG1) (2021)[287]
  • Rio Grande do Sul
    • Nova Santa Rita (2021)[285]
  • São Paulo
    • Cajamar (GRU6) (2019)[288]
    • Cajamar (2020)[289]
    • Cajamar (2021) (FBA)[290]
    • Cajamar[283]
    • Cajamar[283]

Africa [edit]

Egypt [edit]

  • 10th of Ramadan[291]

Other [edit]

  • Audible.com (subsidiary) headquarters at 1 Washington Park in Newark, New Jersey
  • Climate Pledge Arena in Seattle
  • Ring Inc. in Santa Monica, California
  • Woot headquarters in Carrollton, Texas
  • Zappos.com headquarters in Las Vegas

Closed fulfillment, warehousing and customer service locations [edit]

  • Czechia
    • Prague Fulfillment Center (2013-2018, PRG1)
  • Netherlands
    • The Hague Customer Service Center (2000 to February 2001)[292] [293] [294]
  • UK
    • Edinburgh (EDI1)
  • United States
    • Seattle, Washington SDC Seattle Distribution Center (Georgetown) – 2001[295] [296]
    • Carteret, New Jersey (LGA7 LGA8)
    • Chambersburg, Pennsylvania – 2009[297] [298]
    • Eastvale, California (SNA6 and SNA9)
    • Fernley, Nevada (RNO1)
    • McDonough, Georgia – 2001[296] [299]
    • Munster, Indiana – 2009[297] [298]
    • Phoenix, Arizona (PHX1) [300]
    • Red Rock, Nevada – 2009[297] [298]
    • Tolleson, Arizona (PHX9)

Notes [edit]

  1. ^ Destroyed in the Tornado outbreak of December 10–11, 2021
  2. ^ Built on the site of the Pontiac Silverdome
  3. ^ Built on the site of Rolling Acres Mall
  4. ^ Built on the site of Randall Park Mall

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Where Are Amazon Customer Service Centers Located

Source: https://en.wikipedia.org/wiki/List_of_Amazon_locations

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